Mary Anna Marshall is no stranger to the pharmacy
technician profession. She has extensive experience
in hospital, retail, long-term care, chemotherapy,
compounding and education. Her acquaintance with
2 neighbors, licensed pharmacists, gave her the
desire to become involved in this field. Now hers
is an involvement that occupies a very large percentage
of her life. Holding down not 1 or 2, but 3 positions,
each in a different area of the profession, Mrs.
Marshall teaches, directs, and is a marketing representative.
She began working at the age of 16 for Richmond
Memorial Hospital as a pharmacy technician. After
high school, in 1970, Mary Anna worked as a medication
technician at St. Mary’s Hospital in Richmond, VA,
where she was born and raised. After 2 years she
was promoted and delegated the responsibility of
supervising 43 other technicians.
Mary Anna has been married for 25 years to husband
Donnie, owner of Marshall’s Prepared Foods. She
took courses in business at Virginia Commonwealth
University and J. Sargeant Reynolds Community College
and ventured off in 1981 to work with her soul mate
in his business.
In 1994, her mentor and respected employer, Daniel
Herbert, R.Ph., hired her as a technician for Richmond
Apothecaries, Inc where she did compounding for
chemotherapy. It was then decided to further her
education in pharmacy. She began self-study with
the proper manuals to prepare for the PTCB certification
examination. She succeeded in passing and became
nationally certified in March of 1996.
In 1998, Mary Anna was hired by J. Sargeant Reynolds
Community College to teach Basic Pharmacy Lab and
she was also promoted to her current position as
Marketing Representative for Richmond Apothecaries,
Inc. Another promotion in 1999 named her Director
of the Pharmacy Technician Training Program at J.
Sargeant Reynolds. In addition to her Basic Pharmacy
Lab class, Mrs. Marshall now teaches Interpersonal
Communications and Clinical Course Studies to technician
Last year she opened the Virginia Institute for
Pharmacy Technicians under Richmond Apothecaries,
Inc. Here, existing technicians can prepare for
national certification through a 12-week course.
Incidentally, Mary Anna reminds, that come July
2003, technicians in Virginia have to be either
state registered or nationally certified. Since
opening the institute in 2000, Mary Anna has helped
60 technicians become nationally certified with
many more yet to take the exam. The institute has
a 99% pass rate for her students.
Besides her other duties, and being a mother of
2, Dawn and Travis, Mary Anna finds time to teach
first aid classes. When asked what she sees in the
future of technicians, she replied, “I see technicians
taking over a lot more responsibility in pharmacy,
allowing pharmacists more time to counsel patients
and use their clinical training.”
Mrs. Marshall is proud to be this year’s recipient
of the Virginia Pharmacist Association’s Pharmacy
Technician Award. Like those who proceeded her and
many more who will follow, Mary Anna Marshall’s
achievements in the pharmacy technician profession
display true professionalism and dedication and
make her sparkle in this edition of “Technician